GenAI to analyze
customer feedback
Turn customer feedback into tangible data that optimizes sales and helps create better products.
See the demoWe empower leaders:
Napędzamy sukcesy liderów:
Turn customer feedback into data
that supports sales
Work comfortably with data that previously required time-consuming, manual analysis. The solution automatically extracts key information from thousands of reviews, eliminating the need to manually organize and interpret the data.
Reduce the number of returns and inquiries to service. Gen AI answers questions before the customer asks them. It analyzes feedback and presents what is important from the user’s point of view. This way the customer knows exactly what to expect – and you save time and money.
Shorten the purchase path and increase conversions. Gen AI analyzes thousands of reviews and shows you a ready summary of the benefits of your product or service. The customer makes a decision faster, and you see an increase in conversions.
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Popular problems we solve
Lack of time to analyze customer feedback
Hundreds of reviews a month represent enormous potential – but also a huge amount of data that no one has time to read.
Too general data from service or marketing department
Reports often show average ratings or the number of stars – but they don’t explain why customers are satisfied (or not).
Difficulty in catching repeated insights
In the flood of subjective evaluations, it is difficult to see what is really repeated and what customers actually pay attention to.
Customer uncertainty at key point in purchase decision
The customer has questions, but doesn’t find clear answers in the product description. Instead of buying – he looks further or gives up.
Dzielimy się wiedzą i doświadczeniem
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See how Gen AI can support your team in practice.