7 Key Things You Must Know About the Freemium Model in Gaming
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7 Key Things You Must Know About the Freemium Model in Gaming

How to Earn Money from Free Games Without Going Bankrupt 1. In the freemium model, you invest in the player – not the other way around In premium games, the user pays upfront for access to the f...
Wojciech Szlęzak
Wojciech Szlęzak, Data Analysis & Science Lead
30/07/2025

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How to Earn Money from Free Games Without Going Bankrupt

1. In the freemium model, you invest in the player - not the other way around

In premium games, the user pays upfront for access to the full game. In the freemium model, this mechanism works the other way around - you first invest in acquiring the player, hoping that they will later bring you revenue through ads, microtransactions, or starter packs. The priority at the start is to attract as many users as possible without charging them upfront.

However, acquiring players generates costs. The Customer Acquisition Cost (CAC) can be significant - often reaching several dozen zlotys per user. Since not every player will spend money with you and revenue is not guaranteed, every marketing campaign must be optimized for return on investment (ROI).
What matters most is not how many players you have, but how many of them you can effectively monetize. This requires a deep understanding of their behaviors, preferences, and purchasing habits, which allows you to effectively tailor your offer and incentive system.

With this approach, you can efficiently allocate resources and focus on players who have the greatest potential to convert from free users into paying customers. It is precisely this strategic investment in players that translates into sustainable and scalable revenue growth in the freemium model.

2. Data is your most valuable asset - decisions must be based on it

In the free-to-play (F2P) model, your most valuable currency is data - not just ideas or graphics. Understanding players through data is key to making sound business decisions.

You must know:

  • Who is playing your game - demographic data, location, device type
    Knowing the player profile allows for better targeting of the offer and marketing campaigns to appropriate audience groups. Information about age, gender, country, or device provides insight into user preferences and behaviors.
  • Where they came from - traffic sources: ad campaigns, search engines, referrals
    Analyzing acquisition channels allows for evaluating the effectiveness of individual marketing activities and optimizing the advertising budget. Knowing which sources generate valuable players helps focus on the most efficient ones.
  • What they do in the game - which features engage them, where they encounter difficulties
    Monitoring player behavior during gameplay helps identify the most popular elements of the game and those that may need improvement or simplification. This increases user satisfaction and engagement.
  • When and why they leave - analyzing points of resignation and reasons for churn
    Understanding when players stop using the game and what factors influence their departure enables actions to improve retention and reduce abandonment.

The number of installs alone is not enough. You need a full analysis of the player lifecycle, including:

  • Demographics and acquisition sources
    Comprehensive data on users and their origins helps in segmentation and personalization of the offer, which translates into better monetization results.
  • Retention and conversion over time
    Tracking how many players return to the game and how many of them make purchases is crucial for evaluating the effectiveness of the freemium model and planning further product development.
  • Effectiveness of advertising campaigns
    Regular evaluation of campaign results enables flexible adjustments to marketing strategies, maximizing return on investment.
  • Return on investment forecasts
    Analyses help predict whether current activities will bring expected revenue, which is essential for making informed business decisions.

Intuition can be helpful, but it should never be the basis for decisions without confirmation in data. Analyses enable strategic decisions: what features to develop, when to introduce time-limited promotions, how to balance ads and gameplay so as not to discourage players.
Treat data like currency - continuously collect, analyze, and use it to develop your game and increase profitability.

3. You develop the game iteratively - it is never “finished”

A freemium game is not a product ready for launch. It is a service that must constantly evolve, responding to player needs and feedback. Unlike classic games, which are made once and abandoned after release, freemium games require continuous updates.

New levels, events, features, or game modes should be introduced gradually. Each update must have a clear goal and success metric - e.g., increased retention or revenue. Before implementing a change widely, test it on a limited group. Observe reactions, collect data, and only then decide to scale.

This approach minimizes risk and maximizes the return on every development investment. Iterative development allows quick response to changing market trends and expectations and strengthens relationships with players.

4. Scale matters - without it, you can't draw conclusions

Model freemium to gra liczb. Nawet niewielki wzrost ARPU, np. o 10 groszy, może mieć ogromne The freemium model is a numbers game. Even a slight increase in ARPU, e.g., by 10 groszy, can make a big difference, but only when applied to thousands or millions of users.

Scale is essential for:

  • Testing the impact of new features on retention, to understand which changes actually increase player engagement and return to the game
  • Comparing the effectiveness of acquisition channels to optimize the marketing budget and focus on the most efficient sources of new users
  • Analyzing player behaviors in different countries and segments, allowing for offer personalization and better adjustment of monetization strategy to market specifics

Without proper scale, data becomes too random and difficult to interpret. You then lose the ability to make decisions based on facts. A large user base enables player segmentation, identification of the most valuable ones, and effective A/B testing to compare different offer versions.

In summary: scale is the foundation of analytics in the freemium model. Without it, your actions will be based on assumptions rather than facts.

5. Retention is more important than download numbers

A common mistake is focusing solely on the number of installs. However, the real value of a freemium game lies in retention - how many players return.

Ask yourself:

  • Do players return on the first day after installation? This is a key metric showing whether the game can engage users right from the start.
  • Does the game engage them on day 3, 7, or 14? Monitoring longer-term retention helps assess whether the gameplay remains attractive and whether users find reasons to come back regularly.
  • Is it worth investing in retaining them, e.g., through new events or features? Retaining players requires continually delivering value and fresh experiences that encourage continued play.

The best studios build engaging game environments through:

  • Progression and reward systems - motivate users to continue playing by offering goals and satisfaction from progress
  • Social and competitive elements - allow players to interact, collaborate, or compete, increasing engagement and loyalty
  • Regular events, leaderboards, and challenges - create a dynamic and ever-changing game environment that prevents monotony and encourages frequent returns

These are the elements that turn occasional players into loyal customers, which is key to the financial success of a freemium game.

6. Monitor data in real time - every hour counts

Freemium gaming is a precision business, where advertising budgets can reach hundreds of thousands of zlotys per day. One failed campaign can quickly burn large amounts of money. That’s why you need real-time monitoring systems.

Track key metrics:

  • Retention
  • ROAS (Return on Ad Spend)
  • CPI (Cost Per Install)
  • LTV (Lifetime Value of a Customer)

Dashboards integrated with a data warehouse allow quick decision-making. If D1 looks good but D5 doesn’t, you modify the message. If a new traffic source generates many installs but poor conversions - you turn it off. This is everyday reality for the best product teams.nność dla najlepszych zespołów produktowych.

7. Freemium doesn't forgive mistakes - scale cautiously

The freemium games market is very competitive, with low margins. Bold, untested ideas can cost a fortune.
Every change in features, pricing, or communication  must be tested and backed by data.
Many CEOs treat freemium like a startup environment, where speed and innovation matter most. In reality, effective freemium game management resembles investing on the stock market:

  • Data over intuition
  • Cautious scaling
  • Risk control

Test changes before rolling them out, analyze player behaviors, and scale user acquisition gradually - so infrastructure and support are ready for a growing user base.

Summary: Data above all

JIf you want to succeed in freemium gaming, data must be the foundation of your strategy - not just an add-on or supplement. It is based on data that you make conscious decisions to effectively manage game development and optimize revenues.

Before launching your game, it is worth thoroughly analyzing and planning key aspects:

  • Precisely calculate Customer Acquisition Cost (CAC) and forecast Return on Investment (ROI), to clearly understand how much you can invest in marketing and development, and what financial outcomes are realistically achievable
  • Prepare for iterative development and continuous testing - freemium games are dynamic products that require regular updates, testing new features, and adapting to user expectations
  • Build solid infrastructure for monitoring retention, engagement, and revenue - only then will you be able to quickly react to player behavior changes and optimize your monetization model

And remember: every decision without data is a risk you can’t afford. Data is your most valuable currency, allowing you to minimize losses and maximize profits.

In practice, this means that success in the freemium model is based on continuous collection, analysis, and use of data regarding users, their behavior, and the effectiveness of marketing and product activities. Only this way can you effectively convert free users into paying customers, increase retention, and build a lasting community around your game.

Got questions? Want to prepare a data model for your mobile game?
Contact us - we’ll show you how the best do it.

And if you want to see how we help gaming studios grow with data - check out our case studies here: https://alterdata.com/case-studies/